Frequently Asked Questions
Everything you need to know about your Gutology experience
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I find my correct size?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or following the specific 'Fit Notes' on the item description.
Are your materials sustainably sourced?
Yes, Gutology is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after checkout to modify or cancel your order via your account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.